Refund and Returns Policy

Refund and Returns Policy

Effective Date: January 4, 2025

Introduction

At Jarin Tech, we are committed to delivering exceptional digital marketing, SEO, and web development solutions to empower businesses and help them thrive in the digital world. We believe in transparency and customer satisfaction, which is why we have established a clear Refund and Returns Policy to address any concerns regarding payments and services.

This policy outlines the terms under which refunds may be granted, ensuring both parties understand their rights and responsibilities. By engaging with our services, you agree to the terms stated here.

Services Covered by Our Refund Policy

Our policy applies to all services provided by Jarin Tech, which include:

• Search Engine Optimization (SEO): Helping businesses achieve higher search engine rankings through tailored SEO strategies.
• Social Media Marketing (SMM): Building your brand’s presence and engagement across various social platforms.
• Pay-Per-Click (PPC) Advertising: Managing advertising campaigns to maximize ROI.
• Content Marketing: Creating high-quality, impactful content to drive traffic and conversions.
• Website Design and Development: Developing user-friendly, responsive websites to represent your brand online.
• Email Marketing: Crafting campaigns that foster customer relationships and generate leads.
• Domain & Hosting Services: Providing reliable hosting solutions and domain registration.
• Data Analytics: Offering actionable insights through comprehensive data analysis.

Each of these services is tailored to meet your unique business needs. Our Refund and Returns Policy ensures fairness and transparency in handling any financial concerns.

Understanding Refund Eligibility

Refund requests are evaluated on a case-by-case basis, considering the nature of the service and the stage of completion. Refunds are possible under the following scenarios:

1. Non-Delivery of Service:
   If a project has not been initiated within the agreed timeframe.
2. Incomplete or Deficient Service:
   If the delivered service does not meet the agreed terms or quality standards.
3. Duplicate Payment:
   Accidental duplicate payments due to billing errors.

Non-Refundable Circumstances

While we strive to meet your expectations, certain services or scenarios are non-refundable:

• Completed Services: Once a project is delivered as per the agreement, refunds cannot be processed.
• Third-Party Costs: Non-recoverable expenses such as advertising spends are not eligible for refunds.
• Subscription Fees: Fees for services rendered on a subscription basis are non-refundable.

Our team ensures clear communication throughout the project to minimize any misunderstandings.

Steps to Request a Refund

To initiate a refund request, follow these steps:

1. Contact Us:
   Send an email to info@jarintech.com or call us at +880961551166 with your refund request.
2. Provide Details:
   Include the following in your request:
   • Full name
   • Contact information
   • Invoice or transaction ID
   • Detailed reason for the refund request
3. Review Process:
   Our team will review your request thoroughly. If needed, additional details or clarification may be sought.
4. Refund Decision:
   You will receive a response regarding the status of your refund request within 14 business days.

How Refunds Are Processed

Once a refund is approved, it will be processed using the original payment method. Refunds may take up to 10 business days to reflect in your account, depending on your payment provider.

We are committed to ensuring a smooth and transparent refund process, keeping you informed at every step.

Modification of Services

Should you wish to modify the scope of services after commencement, you may contact our support team. While we aim to accommodate your requests, additional charges may apply depending on the changes.

Modifications are not eligible for refunds if they significantly alter the original project scope.

Commitment to Transparency

At Jarin Tech, we prioritize open communication and transparency with our clients. Our team works closely with you to define project goals, timelines, and deliverables to minimize discrepancies. This policy is designed to create a fair and professional environment for all engagements.

Contact Information

For questions, concerns, or refund-related inquiries, please reach out to us:

• Email: info@jarintech.com
• Phone: +880961551166 or +8801625302010
• Address: House: 01, Road: 18, Sector: 04, Uttara, Dhaka-1230, Bangladesh

Our dedicated support team is available to assist you promptly.

Policy Updates

We reserve the right to update this Refund and Returns Policy to reflect changes in our services or operational practices. Any updates will be published on our website, along with the effective date.

We encourage clients to review this page periodically to stay informed about any updates. Continued use of our services after modifications indicates your acceptance of the revised policy.

Why Choose Jarin Tech?

We take pride in offering customized digital solutions tailored to your business goals. Our client-centric approach ensures you get the best results from every service we provide. Whether it’s SEO, PPC, or website development, we aim to exceed expectations. Your trust is important to us, and this Refund and Returns Policy underscores our commitment to delivering value and transparency.